Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1.6 km from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 600 m from Cultural Conference Centre of Heraklion, 1.1 km from Stadium Theodoros Vardinogiannis and 1.6 km from Historical museum of Crete. The property is 2.8 km from Heraklion Archaeological Museum and 2.9 km from Municipal Museum of the Battle of Crete and the National Resistance.

All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe.

A buffet breakfast is available every morning at the property. Guests enjoy discounted rates at a nearby cafe.

With staff speaking German and Greek, around the clock guidance is available at the reception.

The Minoan Palace of Knossos is 7 km from the hotel, while Koules is 1.7 km from the property. The nearest airport is Heraklion International Airport, 4.5 km from Metropole Urban Hotel.