General description:
The hotel Whala Isabela is located approx. 50 m from a sandy beach. At the beach are sun umbrellas and sun loungers for a fee. The nearest town is palma. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. The following attractions can be reached from the hotel: katmandu, waterpark and aquarium. For mobility there is a taxi rank , a bus stop , a car rental company and a motorcycle rental. The airport (PMI) is approx. 30 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, buffet alternatives (individual covered portion buffet, assisted buffet service, Show-Cooking), individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, self-protecting gear available for guests (hand sanitizer, masks, gloves), guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air purifiers), individual amenities, individual wrapped towels as well as 3x per week change of towels. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing.

Amenities:
Partially renovated in 2016, the 5-storey 3-star beach hotel has 156 rooms in total. It offers its guests a reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 3 lifts, air conditioning, a safe (for a fee) and a free parking area. For the meals, there is a restaurant (air-conditioned). After an eventful day, you can relax in the evening at the hotel bar. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning and room service are free of charge. Medical service is available for a fee.

Pool:
In the outdoor area of the Mediterranean-style hotel you will find one fresh water pool with a children´s pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages.

Meals:
Breakfast from the buffet. Half board: breakfast and dinner. Full board: breakfast, lunch and dinner. All inclusive: breakfast, lunch and dinner. Water, soft drinks, coffee & tea, small snacks, beer, wine and national alcoholic drinks at certain times.

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee). A golf course is in the vicinity of the hotel. Bicycle rental. Child supervision: activity programme for children (from 0 – 6 years) and mini club.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English, German and Spanish. Accepted methods of payment: Euro / MasterCard, Visa and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Standard Room (Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub (room size: 25 m²).

Double Standard Room (Balcony or Terrace, Non-Refundable):
With extra bed, balcony or terrace and internet (for free).

Double Standard Room (TypeC):
With extra bed, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub (room size: 25 m²).

Double Standard Room (TypeC, Non-Refundable):
With extra bed and internet (for free).

Double Standard Room (SeaView, Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub.

Double Standard Room (SeaView, Balcony or Terrace, Non-Refundable):
With extra bed and internet (for free).

SingleUse Standard Room (Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub (room size: 25 m²).

SingleUse Standard Room (Balcony or Terrace, Non-Refundable):
With extra bed and internet (for free).

SingleUse Standard Room (SeaView, Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub.

SingleUse Standard Room (SeaView, Balcony or Terrace, Non-Refundable):
With extra bed and internet (for free).

Single w.Child Standard Room (Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub (room size: 25 m²).

Single w.Child Standard Room (Balcony or Terrace, Non-Refundable):
With extra bed and internet (for free).

Triple Standard Room (Balcony or Terrace):
With extra bed, balcony or terrace, heating (centrally controlled), internet (for free), safe (for a fee) and flat screen cable TV with local broadcasters as well as centrally controlled air conditioning. Bathroom with bathtub (room size: 25 m²).

Triple Standard Room (Balcony or Terrace, Non-Refundable):
With extra bed and internet (for free).

All visitors over the age of six who arrive in Spain must present an officially recognised certificate from the health authorities in all tourist accommodation and hotels showing that they have tested negative for active COVID-19 infection in the last 72 hours.
ERRATA:
Tax Payable Locally – Currency:EUR; type:city tax